1. Scope These General Terms and Conditions apply to the short-term rental of holiday apartments at Alpin Charme Apartments. By booking an apartment, the guest acknowledges these GTC as binding.

2. Booking and Conclusion of Contract A rental contract is concluded when the booking is confirmed by the landlord. The booking can be made in writing, by phone, or online. Confirmation is usually provided via email.

3. Payment Terms Upon booking confirmation, a deposit of 20% of the total rental price is due, unless otherwise agreed. The remaining amount must be paid no later than 30 days before arrival.

4. Cancellation Policy A free cancellation is possible up to 60 days before arrival. In case of cancellation within 60 days before arrival, 50% of the total rental price will be charged. In case of cancellation within 30 days before arrival, 100% of the total rental price will be charged.

5. Check-in and Check-out The holiday apartment is available to the guest from 3:00 p.m. on the day of arrival. On the day of departure, the apartment must be vacated by 10:00 a.m. A late departure is only possible by prior arrangement.

6. Guest Liability The guest is liable for all damages caused by themselves, their fellow travelers, or visitors in the holiday apartment. Damages must be reported immediately.

7. House Rules The guest agrees to treat the holiday apartment and its furnishings with care. Consideration for neighbors must be observed at all times. Parties and loud events are not permitted.

8. Pets Pets are only allowed by prior arrangement. An additional fee may be charged for pets.

9. Data Protection The guest's personal data will only be processed for the purpose of handling the booking and stay and will not be passed on to third parties.

10. Final Provisions Should any provision of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The law of the Federal Republic of Austria applies.